AskEcho by CityFront

The Front Door to Every City Service.

Answer residents' questions, submit 311 requests, pay bills, apply for permits, and book a pavilion - in 26 languages. AskEcho is the front door to every city service - fulfilling requests end to end, powered by agents connected to your Systems of Record.

Meets SOC 2 Guidelines
Meets HIPAA Guidelines
Deployed in Weeks
26 Languages Natively
AskEcho Platform

End-to-End Fulfillment

Request → Resolution

Fulfills requests end to end without staff involvement

Self-Service

No Calls. No Visits.

Residents complete tasks without calling or visiting

Integrations

Let's connect to your website CMS, 311 systems, permitting, billing, parks & rec, or other systems to get work done.

Analytics

Real-time dashboards for service request volume and completion rates

26

Languages natively

Weeks

To go live

Our Promise

Built for Government Trust

100% your data. Zero hallucinations. Connected to your Systems of Record.

Why We Named It AskEcho

In government, AI cannot make things up. Together, we've built AskEcho to strictly echo only the data found in the digital sources you provide — websites, PDFs, and databases. Nothing invented. Nothing hallucinated. Just your truth, echoed back.

Stays in Its Lane

Connects only to your websites, documents, and systems - never the open internet.

Your websiteDocumentsSystems + any data source

100%

your data

0

external sources

Zero Hallucinations

Every answer cites its source. If it's not in your system, AskEcho says so.

"Trash pickup is every Tuesday..."

cityname.gov/services/sanitation

100%

cited answers

1-click

verification

Your Truth, Delivered

Residents get verified info in 26 languages: Spanish, Chinese, Arabic, French, Tagalog + 21 more.

SpanishChineseArabicFrenchTagalog

26

languages

99%

resident coverage

What AskEcho Does

Three service categories. One front door.

It Knows

Verified Information

Delivers verified information from your official sources — instantly.

It Acts

Complete Workflows

Completes permits, payments, and service requests — end to end.

It Routes

Smart Escalation

Creates service requests and routes to the right department.

Built for Everyone

Benefits that matter to each stakeholder.

Staff

Reduce repetitive calls. Focus on complex cases.

Elected Officials

Show measurable ROI on resident satisfaction and service completion rates.

Residents

Get services fulfilled 24/7. No phone trees. No portals.

How it works

One AI. Every Channel.

Input

Your Data Sources

Connect your existing systems. No migration required.

Website
Documents
Systems
Process

AskEcho AI

Understands intent. Fulfills requests.

Natural language understanding
26 language translation
Source citation on every answer
Smart routing & escalation
Output

Every Channel

Meet residents where they are.

Web Widget
SMS
Social

Your Residents Are Waiting. Let's Fix That.

No migration. No rip-and-replace. AskEcho connects to your existing Systems of Record. Go live in weeks. Try it now — configured for a real city.

Try It Now

Open the live demo widget and submit a request. See real fulfillment with source citations.

Configured for Celina, Texas

Get Your Demo

See AskEcho configured with your city's website and documents. We respond within 24 hours.

Request Demo

Sales@cityfront.ai

Meets SOC 2 Guidelines
Meets HIPAA Guidelines
Free Pilot
No Credit Card